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fans64
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why does it take about 7 clicks to sign in and watch a programme on virgin player?

this service is annoying ,why can I not just log in and press play on a programme? Max two clicks

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Forum Team
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Re: why does it take about 7 clicks to sign in and watch a programme on virgin player?

Hi fans64,

 

Thanks for your post and welcome to the forums. 

 

We've tried to make the process as quick as possible for our customers. Sometimes the longer clicks are necessary. 

 

What route are you currently taking? Maybe there is a quicker route that I can advise of Smiley Happy

 

Let me know.

 

Thanks, 

Kath_F
Forum Team

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