Re: when i try to access tv anywhere i get past detecting device but then get no picture any ideas
Thanks for getting back in touch. I thought I would pick this up as Kath is not in the office.
TV Anywhere is compatible with Windows 7, Internet Explorer 7 or higher, Adobe Flash Player 11.4 or higher and Firefox 3 or higher. From what you have mentioned I believe you have these on the computer for it to work.
When you are trying to watch a programme are you selecting a stream able channel?
If you sign into your account, on the right under My Profile, select Device Settings, this will show the devices you have registered. I can see that you have 2 devices registered to use TV Anywhere. Are these devices correct? If not you have got one device change available you can delete one and re-add it to see if that helps.
Try this and see if it works. Let me know how it goes.