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loboblue
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when i sign in to sky movies or sky sports app to watch on phone it just stays frozen on the sign on

when i try to watch sky movies or sky sports on the apps on tv anywhere,after i put my details into the virgin media sign in screeen they just stay there and nothing happens.why?

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Re: when i sign in to sky movies or sky sports app to watch on phone it just stays frozen on the ...

Hi loboblue, 

 

Thanks for your post and welcome to the forums. 

 

I'm sorry to hear that you are having an issue logging into the Sky apps. 

 

What is the Make and Model of your device?

What OS are you running on it?

 

Do you receive any error messages at all?

 

Can you try deleting the app and then re installing it for me? Has this made any difference?

 

Let me know.

 

Thanks, 

Kath_F
Forum Team

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