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tom59tgs
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virgin anywhere

hi ive been having problems trying to get my virgin anywhere to work today not had any problems up till now

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Re: virgin anywhere

Hi tom59tgs, 

 

Thanks for your post and apologies to hear you've been having an issue using TV Anywhere. 

 

In order for us to help you with this we will see some further information. 

 

What exactly is happening?

What are you trying to do when the error occurs?

Are you using the Online or App version of TV Anywhere?

 

If online version:

What OS is your PC/Laptop running?

What browser are you using and which version is it?

What version of Flash Player are you using?

Do you get anything different if trying another browser?

 

If app version:

What is the make and model of your device?

What OS is the device running?

Have you used the app on this or any other devices previously?

 

Let me know so we can help further with this.

Kath_F
Forum Team

Merry Christmas & a Happy New Year

Tech fan? Have you read our Digital life blog yet? Check it out



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tom59tgs
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Re: virgin anywhere

hi Kath F thanks for replying i use the app it has started working again i have seen in another part of the community that their had been a problem with the tivo system affecting the anywhere system we seem to be working again what ever the problem was thanks tom
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Re: virgin anywhere

Hi Tom, 

 

Thanks for coming back and letting us know that things are resolved for you now Smiley Happy

 

If you have any further issues you know where to find me. 

 

In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.

 

Take care. 

Kath_F
Forum Team

Merry Christmas & a Happy New Year

Tech fan? Have you read our Digital life blog yet? Check it out



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