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samcreasey2002
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unable to connect to sky sports website

Hi

I am getting error message "To Watch this channel you need to upgrade your subscription. Please Contact your service provider" on the sky sports website

The PC I am on is listed in my settings for both Virgin TV and also Sky Sports and I have a TV XL subscription with both BT and Sky sports

Are you able to help me rectify my problem please?

Thanks

Sam

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Re: unable to connect to sky sports website

Hi samcreasey2002,

Welcome to the Community and thanks for posting on the Forum. I'm sorry to hear that you are having problems viewing the Sky Sports channels via the TV Anywhere service.Apologies as well for the time it's taken to respond to your post.

I've checked this and can see that you called in and spoke with our Technical Support Department. Has this been sorted out for you?

Please let me know.

 

Kind regards,


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