despite hours spent on the phone and allowing remote access to my computer I still cannot get sky sports on tv anywhere. The person was very helpful but despite "trying everything" he could not fathom the problem. Always different error messages some of which are total rubbish. Seriously thinking of cancelling and going elsewhere. Spent serious time on this over TWO YEARS at least
Thanks Kath The OS is windows 10 and using internet explorer. Sometimes the error message is "google chrome does not support". I DO NOT have chrome! Or simply says "there has been an error please try later or refresh" As said previously I allowed a virgin tech remote access and he spent a long time bless him trying to resolve but was totally at aloss. Also sometimes when trying to access it says there are no devices registered but on going to the page low and behold there are mine and my wifes devices. Oddly enough my wifes ipad works fine. Mine is a HP laptop. Live tv I can get but not sky sports. Any help greatly appreciated.
Thanks Kath, Tried your suggestion but got the error message" Chrome no longer supports Sky go player please use another browser eg etc. I do not have nor use Chrome!!. It is problematic is it not? Baffled! Any more help would still be appreciated.