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doug3
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tv anywhere

hi

    same problem as others every time i try and log into tv anywhere get told device not registered 

had two remote access to fix but soon as i log out and try to log back in device not registered now I'm getting device limit reached think i will give up not phoning up anymore this is a very poor service 

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Forum Team (Retired) BenD_H
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Re: tv anywhere

Hi Doug3 Smiley Happy

Thank you for your message, 

Whenever there is a change to your OS version on any device, this can sometimes trick the TV Anywhere into thinking it's a brand new device, when in all fact it isn't. Have you had a software update recently?

Re-registering your device would resolve this and I'd like to help by taking a look at your allowances and refresh them for you. I will need some additional information Smiley Happy If you can have a little look inside your Inbox, you'll see I've sent you a Private Message. You can find this at the top right of the page, purple envelope.

Speak to you soon.
Ben



Please let me know if this helps and all the best.
Ben


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