Hi Kath_F, Thank you for replying. The web browser I am using is Firefox. I have had Edge as being default browser, but have changed it to Firefox. Anti Virus is F-Secure Safe. I do not think I have any programmes in the background. I have just noticed on My Profile TV Anywhere, Sky Movies and Sky Sporrts devices, are showing both devices as being the same, namely , 669387-PC. Could this be one of the problems? I would have thought the two devices would be different in some way, by a number difference etc. ? In view of this , I await your further comments. Thanking you once again. willeah
PS> Laptop works in Virgin Media TV Anywhere. It is just the Sky website again, and you know by now , what I think of them. LOL.
Hi Kath_F, Thank you for coming back to me. I have deleted the two devices that you advised. Laptop now takes forever to load on, and when it does, keeps going to 0% buffering, and will not let me go to full screen anyway. I have uninstalled silverlight, and re installed it. Still no go. Just for info, it is OK in Virgin TV Anywhere. In view of this , I await further comments. Once again , thanking you. willeah
Hi Kath_F, Thanks for coming back to me. I have updated everything. Have run the laptop in safe mode with networking . Could not get past 100% buffering, with the wheel going round. I think this is the first stage of the streaming, on the B___ Sky Website? In view of this, I await your further comments, as my old head is stumped, as well. Regards. willeah
Hi Kath_F, Thanks once again for replying. I have phoned as advised, and spoke to Wayne at Swansea. He as advised me to use web browser Internet Explorer, and fingers crossed, it appears to be working. Once again, thank you for your assistance. Regards. willeah
Hi Kath_F, It's that mithering s__ again. I have come to go on Sky Sports today, on internet explorer, as Wayne at Swansea suggested. It worked then, but now states , " Unable to register this device. You have used your device changes this month ( s: 267 / c: 1110 / t: 6024 / c: 4110 ) " . On My Virgin TV Anywhere Profile, my laptop is clearly registered. In view of this, can you please have rectified. Thanking you in anticipation. willeah