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johnmcl98
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tv anywhere silverlight error

watched sky sports on skygo on laptop this morning as sky customer, no problem. Joined virgin this afternoon but not available on tvanywhere - have tried all the recommended fixes with no success. "Silverlight required" message but when I try to download am told that my installed version is the latest.

I use skygo a lot -  can this feature be made to work on virgin ?

 

johnmcl98

 

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Re: tv anywhere silverlight error

Hi johnmcl98,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with TV Anywhere. Activation for new customers for TV Anywhere can take 24 to 48 hours. Is this working for you now?

Please let me know if you are still experiencing a problem with this and I'll be happy to look into this for you.

 

Kind regards,

Terri

Virgin Media Forum Team


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