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Richiecutt
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tv anywhere help

Im struggling setting up the tv anywhere app. Ive downloaded it for android and when i try and log on it says invalid user and password. I can log on to my virgin media with the same details but it wont let me log on to the tv anywhere app

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Forum Team (Retired) BenD_H
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Re: tv anywhere help

Hi Richiecutt Smiley Happy

 

Thank you for your message, welcome into the Community Smiley Happy There's a few tips you can try for the TV Anywhere, you may only need to try one or two:-

  • Check that only 2 devices are registered.
  • Sign out and sign back in, after clearing your cache/temp files. Make sure when signing in anywhere, that the caps lock is monitored and the username and password are typed correctly.
  • Reinstall the app itself, after clearing cache and cookies.
  • Check to see if you can sign into TV Anywhere from a PC to see if it streams. Please bear in mind that Chrome isn't supported.
  • Check that your device OS hasn't been changed recently, for example, Android 6.0.1 is unsupported.
  • Also check out Connecting TiVo to your home network Smiley Happy


Give these a go and please get back to me when you can.
Ben


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