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chris_86
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tv anywhere failing to play on phone or laptop

I have tried to watch TV anywhere for the past 3 days. Could you please let me know if its a problem my side or yours. thank you

 

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gav_hay
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Re: tv anywhere failing to play on phone or laptop

Hi Chris_86, if you are trying to connect to TV Anywhere via non Virgin Media broadband then you probably being affected by the following issue:-

http://community.virginmedia.com/t5/TV-on-the-go/TV-Anywhere-Update-on-Connection-Has-Timed-Out-prob...

I have been unable to use TV Anywhere for over a week because of this problem.

This afternoon I called VM again for an update. I was told that they are receiving lots of calls about this issue (they also told me this when I called yesterday), a service fault ticket was being opened (I was also told this yesterday) and that the estimated fix time was 6 hours (which I'm afraid given VM's track record on this, I don't believe). Basically, we are no further forward than we were this time yesterday. I notice the VM Forum team is very quiet on this issue.


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gav_hay
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Re: tv anywhere failing to play on phone or laptop

Hi Chris_86, if you are trying to connect to TV Anywhere via non Virgin Media broadband then you probably being affected by the following issue:-

http://community.virginmedia.com/t5/TV-on-the-go/TV-Anywhere-Update-on-Connection-Has-Timed-Out-prob...

I have been unable to use TV Anywhere for over a week because of this problem.

This afternoon I called VM again for an update. I was told that they are receiving lots of calls about this issue (they also told me this when I called yesterday), a service fault ticket was being opened (I was also told this yesterday) and that the estimated fix time was 6 hours (which I'm afraid given VM's track record on this, I don't believe). Basically, we are no further forward than we were this time yesterday. I notice the VM Forum team is very quiet on this issue.

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chris_86
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Re: tv anywhere failing to play on phone or laptop

thanks very much. i wont hold my breath
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caroleanne
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Re: tv anywhere failing to play on phone or laptop

Getting quite fed up of TV Anywhere.  I need this because my deaf neighbour forces me out my living room. I have been known to sit in my car and watch TV because I can't sit in my house. If I don't have TV Anywhere there is no point having cable TV.

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Mlc
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Re: tv anywhere failing to play on phone or laptop

Any news on this? I'm trying to watch it on my phone and it won't stream to phone just on my tv
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Forum Team
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Re: tv anywhere failing to play on phone or laptop

Hi Mlc

 

In regards to the issue that you're currently experiencing, I have replied to you on your own thread > Watchin a show on to anywhere app on I phone.

 

If you can reply back on there as it will keep the conversation together, that would be great.

 

Thanks

Sam


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