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billstruth
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tv anywhere device manager

at the start of every month my laptop keeps getting kicked off my registered devices.  happened twice in two days last month and has now happened again this month.  anyone know why this is happening.  dont have google chrome.

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Forum Team
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Re: tv anywhere device manager

Hi billstruth, 

 

Thanks for your post and apologies to hear you are having continued with your laptop via TV Anywhere. 

 

Checking the account today I can see that the laptop is registered and you have a device change left to use. 

 

Is it possible that you have your Browser settings set to refresh all the cache, cookies or to possible update? This could make the site think you are using a different device. 

 

Is the device working now or are you still having the same issue? 

 

Let us know.

 

Thanks,

Kath_F
Forum Team

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