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DT123
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sky sports will not play on tv anywhere

 I am getting message, "No Connection. There is a problem with your data connection" BT Sports and all other channels play fine.

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Re: sky sports will not play on tv anywhere

Hi DT123,

 

Thanks for your post and apologies to hear you are having an issue accessing Sky Sports. 

 

Are you trying to play Sky Sports content via the same TV Anywhere app as BT Sports? If so, try going directly to the Sky Sports app instead. You can log in to this using your My VM details just make sure you select the VM logo first Smiley Happy

 

Come back and let me know if you have the same issue.

 

Thanks,

Kath_F
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Re: sky sports will not play on tv anywhere

Not sure if you can see my other posts but I have gone through all the steps correctly and as I said in my original post, all the sky sports channels were playing fine previously.
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Re: sky sports will not play on tv anywhere

Hi DT123,

Sorry to hear about the trouble experienced.

I can see one successfully registered device for this service.

What device are you trying to use?

It may be worth un-registering/re-registering this in the presence of your TV equipment to re-establish a connection with the device application.

Speak soon,

Nat_J


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