Menu
Reply
  • 7
  • 0
  • 0
dan3
Joining in
265 Views
Message 1 of 6
Flag for a moderator

sky sports login problem

Vm is there a reason I can no longer log in to watch Sky sports on my s4? Or is it just a case of usual virgin products no working ad they're intended!!! Have tried deleting and reinstalling but still no better the screen just freezes on login. I'll wait for some assistance on this but won't hold my breath as I'm very used to how you do things!!
0 Kudos
  • 14.22K
  • 579
  • 979
Forum Team
Forum Team
233 Views
Message 2 of 6
Flag for a moderator

Re: sky sports login problem

Hey dan3

 

I'm sorry to learn about the problems you've been experiencing lately, how are you normally viewing Sky Sports on your phone? 

 

Are you able to access / view this on any other device?

 

Look forward to hearing from you

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
  • 14
  • 1
  • 1
stec60
On our wavelength
217 Views
Message 3 of 6
Flag for a moderator

Re: sky sports login problem

Having exactly the same problem. Been like this since the recent update to lollipop

0 Kudos
  • 10.82K
  • 308
  • 631
Forum Team
Forum Team
193 Views
Message 4 of 6
Flag for a moderator

Re: sky sports login problem

Hi stec60

 

I have replied to you on this link in regards to this issue with Sky Sports app. 

 

If you can reply to me on there that would be great.

 

Thanks

Sam


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
  • 3
  • 0
  • 0
antilmob
Joining in
185 Views
Message 5 of 6
Flag for a moderator

Re: sky sports login problem

Same problem here galaxy S4 on lollipop, please sort.

0 Kudos
  • 89
  • 7
  • 30
KingfisherUK
Up to speed
179 Views
Message 6 of 6
Flag for a moderator

Re: sky sports login problem

I know people say they have removed and re-installed, but try this:

 

Go to settings, apps and clear cache for the Sky Sports app.

Uninstall the app

Reboot the phone

Re-install the app.

 

Try logging in again.

 

Edit:

 

Forget that, just seen a thread over on Sky's forums from people having the same issue with Nexus devices as well, looks like an issue either with the app or Sky's backend systems and Android 5.1.

0 Kudos