I have been trying to watch sky sports on the go however i keep getting a message saying ' device limit reached' even though my mobile is registered and I have capability to watch it (big kahuna with movies and sports package).
I have tried signing out and deleting the app, i have also unregistered the device and re-registered and i am still getting the same issue.
I registered my ipad and it works perfectly fine but for some reason it just wont work on my phone
It has happened again! I do not understand why it keeps doing this and why i have to have a free slot open for it to work. Previously i had 2 devices connected and both had no problems. Please can you help me again to solve this problem?!
In order to manage your Sky devices you'll need to go to anywhere.virginmedia.com > My Profile > Sky Movies & Sky Sports. This will show you the devices you currently have registered to view the Sky channels with.
In order to manage your TV Anywhere devices you need to go to anywhere.virginmedia.com > My Profile > My Devices.
Make sure both of those match up.
If you have updated the OS or the app, you may need to re-register the device so delete it from the relevant platform and re-register it by attempting to stream from the device.
Let me know how you get on.
Kath_F Forum Team
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