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robbiew75
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sky sports and silverlight issue with mac

I'm having really problems trying to access this with safari i keep getting silver light error msg, Ive followed the help section deleted and re installed trying ticking and unpicking the DRM options still nothing.. Can anyone help?

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Re: sky sports and silverlight issue with mac

Hi robbiew75,

 

Thanks for your post and apologies to hear you are having an issue trying to use Sky Sports on your MAC. 

 

Usually the most common issue for this not working is the Cookie settings. On your browser, go into the settings and ensure you have the cookies set to 'Always'. If you have any other setting selected it wont work. 

 

Let me know how it goes and by the way, welcome to the community Smiley Happy

 

Thanks,

Kath_F
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robbiew75
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Re: sky sports and silverlight issue with mac

sorry that dose not work either....after i sign into sky via the VM sign in theres just a black screen..no buffering icon..

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Re: sky sports and silverlight issue with mac

Hi robbiew75

 

Thanks for getting back in touch.

 

I can see from your TV Anywhere account that there is a PC that is already registered to use Sky. Do you get the same issue with this device?

 

You mentioned that you get a Silverlight error message do you know what that message is please or do you just get a black screen after signing in?

 

Speak soon
Sam


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