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hughes22
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sky cinema on andriod

hi wondering of anyone can help. we have sky cinema and wanted to put it on a Lenovo yoga tab 3 android and a Samsung s6 mobile phone.

We install the sky cinema app and logged in using the virgin media logo as instructed. It then downloads the movies to the sky cinema app we select a movie press play , it plays for roughly 3 seconds then it comes up on screen with the words "this application does not support screen sharing when streaming. "

we cant get beyond this , can anyone please help ?

Thank you .

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Re: sky cinema on andriod

Hi there hughes22,

 

How very bizarre.

 

I've located your account and I can see that everything is set up correctly and that your devices are indeed registered.

 

I can also see that there was an issue raised and then closed on 07/09/2016 for our TV Anywhere service.

 

Please let me know if you're still experiencing this fault and I'll investigate further.

 

Many thanks,

 

Nat_J


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