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mikematthews196
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sign in link on Sky Sports for tv anywhere

Yhere doesn't seem to be a place to sign in anymore when virgin takes me over to Sky on my laptop, therefore I can't get to the Virgin login ...anyone help?

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Re: sign in link on Sky Sports for tv anywhere

Hi mikematthews196, 

 

Thanks for your post and welcome to the forums. 

 

When you log into the Sky website or app, depending on how often you use it, you only need to sign in once. 

 

On your laptop, if you look in the top right hand corner does it show as Sign In or your name? 

 

When you attempt to stream something, does any error message come up?

 

Let me know so I can investigate things for you Smiley Happy

 

Thanks,

Kath_F
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mikematthews196
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Message 3 of 6
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Re: sign in link on Sky Sports for tv anywhere

Thanks Kath,

 

There is no sign in link at all (or my name having been signed in).

 

Top right there is just a search box and underneath that a button saying 'watch sky sports'.

 

When I press that I get the channel options but still no sign in option.

 

Regards,

Mike

 

 

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Message 4 of 6
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Re: sign in link on Sky Sports for tv anywhere

Hi Mike, 

 

Thanks so much for coming back to me on this Smiley Happy 

 

Next to the Search box, it should either give you the option to Sign In or show your name there. It's strange that it's not showing either for you. 

 

What browser are you using? Can you delete the cache, cookies and history and then re load the Sky Sports website( www.skysports.com )?

 

Has this made any difference? 

 

If not, when you get the channel options, click on any of them to start the stream. What happens?

 

Let me know.

 

Thanks,

Kath_F
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mikematthews196
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Message 5 of 6
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Re: sign in link on Sky Sports for tv anywhere

Hi Kath,

 

I'm using internet explorer. The sign in link is there when I use Chrome but Chrome doesn't support video streaming. Really can't work out why its not showing on IE I've cleared the cache and cookies etc..... am going to try Firefox I think.

 

Regards,

Mike

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Message 6 of 6
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Re: sign in link on Sky Sports for tv anywhere

Hi Mike, 

 

That's annoying Smiley Frustrated

 

Not really sure why that would be the case either. Have you had much luck with Firefox?

 

Let me know.

 

Thanks,

Kath_F
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