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Edwards2407
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registered device saying not registered

My I pad is coming up saying not registered but when I press register it is showing on the list help

 

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Re: registered device saying not registered

Hi Edwards2407

 

Welcome to the community

 

Sorry to hear that your registered device is giving you an error of not registered.

 

I can see that you have 2 iPads that are currently registered to use TV Anywhere. Is that correct or have you registered the same device twice? If so I would remove the both of them and re-register the iPad by streaming a channel through the app for it to prompt for registration. If you do have 2 iPads within the property and these are correct then try to un-install the app and re-installing it to see if it will work.

 

Try this and see if it works. Let me know how it goes

Sam


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