Thanks for your post and welcome to the forums.
I'm really sorry to hear that you are having an issue using your S6+ device.
Can you come back to me with the following:
Tech fan? Have you read our Digital life blog yet? Check it out
Thanks for coming back to me on this.
I'm sorry the workaround didn't work for you.
I'm really at odds here as to what could be wrong.
As there seems to be a few people having this issue, I've collected your details and sent them over to the Development team to see if there is anything they are aware of with this.
Once I hear back from the team I shall be in touch.
Apologies for the inconvenience.
I've just seen a tip shared by another user who was having the same issue.
Can you do the following: