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Pentala
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Message 1 of 5
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"Unauthorized Modifications" on non-rooted device...

Trying to use the app on my Android phone - Oneplus 2, however, all I get is the dreaded

"Unauthorized Modifications" on non-rooted device

The device isn't rooted and is running the stock OS.

Come on Virgin, get this sorted out.

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Crockret
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Message 2 of 5
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Re: "Unauthorized Modifications" on non-rooted device...

OxygenOS & HydrogenOS are seen by TV Anywhere as modified devices, so won't work I'm afraid. It's a sorry fact that the majority of Android devices aren't supported these days.
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Pentala
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Message 3 of 5
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Re: "Unauthorized Modifications" on non-rooted device...

It's extremely poor that SKY can get this working with no issues but Virgin just don't seem to care...

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Jefflorduk
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Message 4 of 5
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Re: "Unauthorized Modifications" on non-rooted device...

Lenovo yoga tab 3 pro. Not working either :-(

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J0hn
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Message 5 of 5
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Re: "Unauthorized Modifications" on non-rooted device...

Android 6 software is also not yet supported so if you have a new Samsung 7, HTC 10 that sort if new device it won't work still it's only been eight months plenty of time for Virgin to pull their finger out
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