Hi. In using "TV Anywhere", I have two devices registered. One is my mobile phone, and the other is my desktop computer. I have no problem with my mobile phone. However my desktop computer has been giving me the message "Device Limit Reached", followed by, "Sorry, this device is not one of your registered devices. To add this device you must first remove an existing device." If I remove my desktop device and then "add" this device again it works for a few days, and then the same message appears. When I try and re-register it of course tells me I have reached my limit and have to wait another month! How is my desktop computer not "registered" permanently ? Nothing ever changes. The desktop computer is permanently attached to my Virgin Super Hub. How does "TV Anywhere" recognise a "device"? (Cookies ?). Any help would be appreciated.
Thank's Kath. Yes that's obviously my problem - I do clear out cookies, cash, and browsing history on a regular basis. (Browser has also been automatically updated from time to time). I have now re-registered and things are up and running successfully again. Many thanks for all your help - much appreciated.
(Just one point, does this mean I should NEVER clear out my cash, cookies etc ? - I have always been told they should be cleared out on a regular basis.)
I had successful "viewing" on my PC since we last "spoke", however the same thing has happened again! ie." Device not recognised". The dreaded "Code 106" !
My browser is "Firefox" and I have checked it, and the cookies, history, cache etc are all there. I have not "cleaned" out anything thinking that this was the problem. Again it will not let me "re-register" until December as I have reached my limit. I have also tried using "IE" as a browser and I get the same message.