i have just reinstalled windows 10 and i now have no tv. I have no devices registered for some reason and no links work on the device settings page. i am not getting the option to register a device either. what is going on?
Thanks for your post and apologies to hear that you've not been able to re-register your device since re-installing Windows 10.
As mentioned by J0hn, you'll need a new change to be able to re-register the device. I have gone in to the account and added a device change for you to use to do this.
Using a PC/Laptop go to anywhere.virginmedia.com > My Profile > Device Settings. Remove the current registration by clicking on the Delete button.
Once you've done this, using the device you are trying to re-register, open up TV Anywhere and log in. Try to stream Channel 4 and this should then prompt you to register the device.
Follow the prompts and this should should things out for you.
Let me know how you get on.
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