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marlin149
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new laptop app

I have just brought a new laptop, trying to get Virgin anywhere its asking me to go to the app store, only problem is I cant remember my account details to login, would it be better to just open another account.

help please.

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Forum Team
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Re: new laptop app

Hi marlin149,

 

Thanks for your post and welcome to the forums. It's lovely having a new face in the crowd getting involved with things Smiley Happy

 

I am a little confused reading your post as you have stated you've bought a new laptop but it's asking you to go to the App Store. What make and model is your laptop?

 

Laptops will need to use a browser and can register their device by going to anywhere.virginmedia.com 

 

Log in using your My Virgin Media details. Select 'On Now' and click on the channel you wish to watch. This will prompt you to register your device so follow those prompts and all should start working. 

 

Let me know how you get on Smiley Happy

 

Thanks,

Kath_F
Forum Team

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