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amandajane1997
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kindle fire hd and tv anywhere

i can't watch tv on my kindle, i can open the app ok and it will bring up the guide etc but won't play anything

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Re: kindle fire hd and tv anywhere

Hi amandajane1997,

 

Thanks for your post and welcome to the forums. It's lovely having a new face in the crowd Smiley Happy

 

Apologies to hear you've not been able to stream from your Kindle. In order to help though we will need a little more information. 

 

What channels are you trying to watch?

When selecting channel 4, what error message do you get?

What OS is your Kindle running?

Have you ever been able to stream from the Kindle or is this the first time you are trying?

 

Come back and let us know so we can help further. 

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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amandajane1997
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Re: kindle fire hd and tv anywhere

got through to helpdesk who were able to help me re-register the device under a slightly different name which changed its status slightly which in turn made it acceptable, i am now able to watch, thanks

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Re: kindle fire hd and tv anywhere

Hi amandajane1997,

 

Thanks for coming back and updating us on how things have been Smiley Happy

 

It's great to hear you've resolved things by calling in. 

 

If you have any further issues, come back and let us know. We'll happily look at things for you.

 

In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.

 

Take care. 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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