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dneath
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? in middle of screen when i want to watch live tv

I get a ? in the middle of the screen when I tried to watch tv on the iMac. I've updated Flash and restored the mac but still the toy ?in the middle of the screen.

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Re: ? in middle of screen when i want to watch live tv

HI dneath

 

Sorry to hear about this issue, have you been able to try this on another device since you've been getting this question mark pop up.

 

Is it a bit question mark and are you able to interact with it at all? E.g. is there a cancel or OK button? Lastly, are you able to clear the cookies & cache on the browser you're using to try that?

 

Look forward to hearing from you

Craig


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Re: ? in middle of screen when i want to watch live tv

No question mark it just crashes on my iphone4? Any answers?
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Re: ? in middle of screen when i want to watch live tv

Hi dneath, 

 

Thanks for coming back to us on this. 

 

Can we double check a few things as we've gone from an iMac to an iPhone within 2 posts Smiley Happy

 

On the iMac that you're using, what browser are you using? 

Are you trying to watch Sky content or something via TV Anywhere? 

What is the channel you are trying to watch?

Do you get the question mark if trying another channel? 

 

On the iPhone, which version of the app are you using? 

Is there any updates to be ran in the App Store? 

What iOS are you currently running? 

What is the channel you are trying to watch?

Do you get the question mark if trying another channel? 

 

Come back and let us know so we can help. 

 

Thanks,

 

Kath_F
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