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Rknee1982
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iPad already registered but TV Anywhere asking me to re-register

Hi there,

 

My iPad is already registered but the app kids now asking me to register the device again. I have no changes left this month though. Can anyone recommend a solution please?

 

Rich

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Superuser
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Re: iPad already registered but TV Anywhere asking me to re-register

Can you remove the device from the account then try registering it or is that what you're doing?

If it's via an app then you could try deleting the app & redownloading it.


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Rknee1982
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Re: iPad already registered but TV Anywhere asking me to re-register

Hi there,

 

Thanks for the reply. Unfortunately reinstalling and restarting the app have made no difference. I have to wait to 1st may to re register.

 

Thanks

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nijmegen92
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Re: iPad already registered but TV Anywhere asking me to re-register

Exactly the same problem for me.
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Forum Team
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Re: iPad already registered but TV Anywhere asking me to re-register

Hi Rknee1982,

 

Thanks for your post and apologies to hear that your device is asking you to re-register.

 

Since the last time this was working for you, have you updated anything such as the OS or the app? If so this can require you to re-register the device. 

 

I have added a device change for you to be able to re-register the iPad. If you log in to the app as normal and try to stream Channel 4, it will prompt you to register. Follow the prompts and streaming will commence Smiley Happy

 

Let us know how you get on. 

 

Thanks,

 
Kath_F
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Re: iPad already registered but TV Anywhere asking me to re-register

Hi nijmegen92,
 
I have already replied to your thread here: Asking for device registration but already registered
 
Have a look at my reply on the other thread and stick with that one so we keep all the information in one place. 
 
Thanks, 
 
Kath_F
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