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Tetsujin
On our wavelength
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Message 1 of 11
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iOS - Sign in EVERY time?

My iPhone is locked down. My fingerprint or passcode unlocks it. It remembers every web-based password I ever entered. It keeps my bank details safe. I can pay for things with a thumbprint, or make journeys on any tube/bus...

...so why do I now have to type in my Virgin details manually every time I want to look at the TV app?

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steelysteph
Superfast
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Message 2 of 11
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Re: iOS - Sign in EVERY time?

I don't know, I'm not asked for my log in. 

I've had a look and I can't see an option to activate/deactivate login, I'll see if there's anything obvious in General ipad Settings.

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deans6571
Super solver
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Message 3 of 11
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Re: iOS - Sign in EVERY time?

Have to say that I am not asked  to login every time, from my iPad Air 2, however, it does randomly ask me to login sometimes, even though I was using the app the day before without any issues?!

__________________________________________________________
Twitter : @deans6571 / Xbox Live : Deans F
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Craigfp
Just joined
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Message 4 of 11
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Re: iOS - Sign in EVERY time?

I have to sign in every time on iphone app
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LittleMick73
Well-informed
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Message 5 of 11
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Re: iOS - Sign in EVERY time?

Yes so do I, " Another improvement by thier white coated wizards " they seem to be out of
thier depth when they make changes to things, they should concentrate on making existing customers equipment work.
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clerom
Up to speed
494 Views
Message 6 of 11
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Re: iOS - Sign in EVERY time?

You will only be asked to enter your details every 3 weeks or so. In between it should remember your login details and automatically sign you in

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derryck
Tuning in
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Message 7 of 11
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Re: iOS - Sign in EVERY time?

Lucky to stay signed in for a day!

Doesn't exactly encourage the use of a strong password.

 

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LittleMick73
Well-informed
436 Views
Message 8 of 11
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Re: iOS - Sign in EVERY time?

That's not true Clerom, of so many people on here if you read the many posts related to the issue, you may be a lucky. That's why we are complaining.
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Tetsujin
On our wavelength
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Message 9 of 11
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Re: iOS - Sign in EVERY time?

Honestly, I'd rather it asked every time - but at the same time be able to auto-fill from my iCloud keychain. The main bugbear is it can't, though it's not the only app that can't.

That way I could have a far more complex password without fear of forgetting it. 

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Moderator
Moderator
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Message 10 of 11
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Re: iOS - Sign in EVERY time?

Please see

http://community.virginmedia.com/t5/TV-on-the-go/TV-Anywhere-app-keeps-requiring-sign-in-info/m-p/33...

 

thank you


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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