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jonwatt
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i have upgraded to windows 10. tried to use tv anywhere and get message device not registered

tried deleting and register devive. this failed telling me change already happend for mont. This is the first time I have changed my devives since last year.

 

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Re: i have upgraded to windows 10. tried to use tv anywhere and get message device not registered

Hi jonwatt,

 

Thanks for your post Smiley Happy 

 

If you updated the OS then you would need to re-register your device. It's easy to do though so don't worry. 

 

Using a PC/Laptop go to anywhere.virginmedia.com > My Profile > Device Settings. Remove the previous registration by clicking on the Delete button. 

 

Once you've done this, using the device you are trying to re-register, open up the TV Anywhere site and log in. Try to stream Channel 4 and this should then prompt you to register the device. 

 

Follow the prompts on the screen and this will register the device for you and streaming will then commence Smiley Happy

 

Let me know how things go.

Kath_F
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