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andi67
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i have downloaded the tv anywhere app onto my s5 and kindle 7 hdx and it will not find my tivo box /

as my title above suggests i cann find my tivo box when i try and sign into the tv anywhere service i have only had my tivo box for about 4 days can someone please help me pleaseCat Sad

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andi67
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Re: i have downloaded the tv anywhere app onto my s5 and kindle 7 hdx and it will not find my tivo box /

Thank you i did not know that i had to allow devices now it is working on both perfectly again thank you xx

 

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Re: i have downloaded the tv anywhere app onto my s5 and kindle 7 hdx and it will not find my tivo box /

Have you allowed network remote control on the box?






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andi67
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Re: i have downloaded the tv anywhere app onto my s5 and kindle 7 hdx and it will not find my tivo box /

Thank you i did not know that i had to allow devices now it is working on both perfectly again thank you xx

 

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andi67
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Re: i have downloaded the tv anywhere app onto my s5 and kindle 7 hdx and it will not find my tivo box /

hi new question nowlol i turned off my TV app on my mobile and when i came back to turning the app back on it now says reconnecting all the time and doesn't allow my to do anything so had to force stop as i couldnt return it to the previous screen.

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Re: i have downloaded the tv anywhere app onto my s5 and kindle 7 hdx and it will not find my tiv...

Hi andi67

 

Welcome to the community

 

Sorry to hear that the TV Anywhere app is not loading and you get an error of reconnecting.

 

Nice to see that dannylau helped with getting your TiVo® allowing devices for it to work :-)

 

Are you still having the issue with the TV Anywhere app? Does this happen on your other device? Have you tried to un-install the app then re-install to see if that works?

 

Let me know how it goes

Sam


New around here? To find out more about the Community check out our Getting Started guide


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andi67
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Re: i have downloaded the tv anywhere app onto my s5 and kindle 7 hdx and it will not find my tiv...

Hi

i have uninstalled and reinstalled the app o9n my phone to no avail it simply will not connect it just says reconnecting continually

kind regards xxx

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Re: i have downloaded the tv anywhere app onto my s5 and kindle 7 hdx and it will not find my tiv...

Hi andi67

 

Thanks for getting back in touch.

 

I am sorry to hear that the TV Anywhere app is still not working.

 

Do you have this issue with any other apps or just this one? As you have one device change available, if you can remove the app and remove the phone from registration, then install the app again, try to stream a channel then hopefully it will prompt you to register again. If it doesn't then sign into your account and register from there.

 

Try this and let me know how it goes.

Speak soon

Sam


New around here? To find out more about the Community check out our Getting Started guide


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