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deisekid
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i am suppose to be able to register 2 items

it only let me register 1

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Forum Team
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Re: i am suppose to be able to register 2 items

Hi deisekid, 

 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community Smiley Happy 

 

When you first join Virgin Media, you are given 3 device changes. 2 to add your devices then 1 to change it. You then get 1 change each month on the 1st of the month. 

 

I'm not sure why you weren't given the initial 3 changes but in order for you to register the second device I have added a change for you. 

 

If you try registering the second device now, all should go through for you Smiley Happy

 

Keep me posted on how you get on. 

 

Thanks,

Kath_F
Forum Team

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Langton012
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Re: i am suppose to be able to register 2 items

I'd be delighted with one device, I'm sat here in my hotel room, no Champions League for me, just poor service again from VM

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