Hi i have 3 new devices in ny house so noe there are some obsolete. It is offering me one change.. -no use im afraid... can my account be reset so i can do this all over?? I have two tivo boxes and want to sort it all out in one go. .
Thanks for your post on the Forum. Sorry to hear that you are getting the D:1 error code.
This is a login error. You need to use the username and password that you registered with when you first registered for TV Anywhere. Due to data protection, you will need to either go through our Online Chat or call in to speak with one of our Technical Advisors to help further.
Online Chat can be found here, just click on this link. To telephone Virgin Media, ring 150 (free from a Virgin landline) or 0345 454 1111 (from any other phone).
Please let us know how you get on with this.
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