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jonathanlouis
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drama channel breaks up tiny squares

everytime i watch drama on channel 190 the bill and sometimes goodnight sweetheart the picture seams to break up in to tiny little squares and sometimes stutters and the tv banner info bar pops up in between the programme starting many thanks jonni

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Re: drama channel breaks up tiny squares

Hi jonni, 

 

Thanks for your psot and apologies to hear that you are having an issue with the Drama channel on TV Anywhere. 

 

In order for us to investigate this further we'll need some more information from you. 

 

What device are you using? (Make and Model)

Are you using the online version or App version of TV Anywhere?

Do you get this on other channels or is it only The Drama Channel?

 

If you are using the Online version of TVA, what browser are you using?

If you are using the App version of TVA, what OS are you running?

 

Let us know so we can check this out further for you. 

 

Thanks,

Kath_F
Forum Team

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jonathanlouis
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Re: drama channel breaks up tiny squares

sorry kath its not any off those things you featured its not on anywhere app 

its only on drama channel 190 and according to your forum team craig d he allready taken a look at this from is end and 

said everything is fine cheers kath all the best jonni

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Re: drama channel breaks up tiny squares

Hi Jonni, 

 

Thanks for coming back and letting us know this has been dealt with. 

 

Apologies for assuming this was to do with TV Anywhere. As you've posted in this board I incorrectly thought this is what it was regarding. 

 

Either way I'm glad that you've gotten this looked at. Going forward make sure you are only posting once about any issues you have in the same thread. That way, one person will be able to take ownership and get things resolved for you Smiley Happy

 

Take care, 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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