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laurawebb
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device problems

I have my phone registered as a device but it is not being recognised and I am being asked to register my device again which I cant do because I have used my 2 options to change devices already????

yours frustrated

Laura

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Re: device problems

Hi laurawebb, 

 

Thanks for your post and welcome to the forums. 

 

I'm really sorry to hear that you are having an issue with your device not registering correctly. I can certainly take a look at this for you. 

 

I've not been able to locate your account so will need some information from you in order to help. I've sent you a private message requesting some information. You can find this by clicking on the plum colour envelope on the top right of your page. 

 

Thanks,

Kath_F
Forum Team

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