I've just upgraded my laptop to Windows 10 and when I went to use the Virgin Media Sky Sports it said I had reached my device was not registered. I deleted the device and then re-added it but now it says my device limit has been reached.
You are only allowed one device change per month, if you give VM a call they might be able to add a change for you due to the circumstances or if you wait a member of the forum team might be able to help you with this but it might take a couple of days for them respond.
I work for Virgin Media, but all opinions are my own.
Thanks for getting back in touch and confirming your details, I appreciate it.
When I checked your account, there is an available device slot for both TV Anywhere and Sky Sports. If you sign into your account, on the right under My Profile click on Sky Movies & Sky Sports. Remove the laptop from the list, then go back into Sky Sports website, sign in, select a channel and this will prompt you for registration of the laptop.
Hopefully this should then work for you. Also make sure that the browser that you are using is either Firefox or Internet Explorer.