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DB2
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device changes

I changed device from laptop to Ipad earlier today Could not log into Sky Sports (did sign in through Virginmedia) as it said I had no device changes left. My laptop is showing the correct devices registered but both my Ipads are showing one correct device and one seemingly random PC. Any ideas?

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Re: device changes

Hi DB2

 

Welcome to the community

 

Sorry to hear that when you registered your iPads you seen a device you were unfamiliar with.

 

Was this PC device registered on the TV Anywhere app or on the Sky apps? If you log into your account on the right under My Profile, if you click on Device Settings this will show devices registered on TV Anywhere, and if you click on Sky Movies & Sky Sports this will show devices registered for Sky apps.

 

Is the PC that is showing linking to the laptop that was changed to the iPad?

 

Let me know when you check this

Hear from you soon

Sam


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DB2
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Re: device changes

Hi Samantha,

I managed to sort it out - the device settings for TV Anywhere and Sky Apps did not match as you said. Still no idea what the random PC was - but we're all fine now. many thanks.

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