When i click on sky sports app, then click on watch sky sports, then click on sky sports news HQ ,i then click sign in with Virgin media,then i enter my username,then as i try to type in my password it goes RED and a speech bubble above says Enter your My Virgin Media username This will be an email address ,but i checked my Tv anywhere account and my email details are correct.
I've just tried to sign into Sky Sports on my Samsung phone.
I typed my username in and as my phone automatically puts in a space after each sentence, when I clicked to go onto the password it lit up red. So I know that even though the username is correct it won't be accepted due to the space that was added on the end. I corrected this and signed in OK.