tried to get sky sports 1 not hd but will not connect
phone for help and they say i should go on the sky app and sign in on vm
site but this just freezes and will not let me sign in
Welcome to the Community!
Sorry to hear you're having trouble with your Sky Sports.
Have you downloaded the Sky Sports app on your device?
What is the make/ model of your device?
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I have got the app one is Samsung galaxy 7 edge
the other is galaxy tab 3
Thanks for getting back to me!
I've checked your devices and you currently only have one device registered for the Sky Sports app. I've removed this device so we can start from scratch and get this right.
I'd like you to uninstall the Sky Sports app from both devices, then reinstall them from the Play store. Once you've done that, try signing in again on both devices and let me know what happens.