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doormat
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cannot get all tv anywhere

tried to get sky sports 1 not hd but will not connect 

phone for help and they say i should go on the sky app and sign in on vm 

site but this just freezes and will not let me sign in

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Re: cannot get all tv anywhere

Hi doormat,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your Sky Sports.

 

Have you downloaded the Sky Sports app on your device?

What is the make/ model of your device?

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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doormat
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Re: cannot get all tv anywhere

I have got the app one is Samsung galaxy 7 edge

the other is galaxy tab 3

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Re: cannot get all tv anywhere

Hi doormat,

 

Thanks for getting back to me!

 

I've checked your devices and you currently only have one device registered for the Sky Sports app. I've removed this device so we can start from scratch and get this right.

 

I'd like you to uninstall the Sky Sports app from both devices, then reinstall them from the Play store. Once you've done that, try signing in again on both devices and let me know what happens.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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