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AndyHThomas
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can watch tv anywhere on macbook, but sky sports give error saying device not reg'd.

When I try to watch sky sports I get a message to say device cannot be registered and I've used all regsutrations this month.  However the macbook I am using is registered and I can watch tv anywhere through Virgin Media on the device.

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Re: can watch tv anywhere on macbook, but sky sports give error saying device not reg'd.

Hi AndyHThomas, 

 

Thanks for your post and welcome to the forums. 

 

I wish you were here under better circumstances but it's great to have you here anyway. 

 

I'm sorry to hear that Sky Sports is creating an issue for you. This isn't what we like to hear and I'm more than happy to take a look at things. 

 

When you log in to anywhere.virginmedia.com > My Profile > Sky Movies & Sky Sports is your Mac showing as registered there? If so delete it so you have a free slot. 

 

Try streaming from one of the Sports channels again and this should re-register the device and streaming should commence. 

 

Let me know how you get on. 

 

Thanks,

Kath_F
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