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mungi
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can't get virgin on my ipad tonight. Message say we are experiencing high demand try later

Keep getting message 'we are experiencing high demand please try again later' when trying to watch virgin on my ipad.

Never, ever, had this problem in 1 years with sky! Whats the problem??

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PJ2
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Re: can't get virgin on my ipad tonight. Message say we are experiencing high demand try later

The problem is that it surprised Virgin that everyone would want to watch CL football that is not on anywhere else tonight! Obviously spent all thier money on bidding for it and had nothing left for infrastructure! Surprise suprise football is popular !!!
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Re: can't get virgin on my ipad tonight. Message say we are experiencing high demand try later

Hi mungi, 

 

Thanks for your post Smiley Happy 

 

I'm very sorry to hear that you were not able to use TV Anywhere to watch your favourite shows on Tuesday. 

 

I can confirm there was a fault that has since been resolved. We're still looking into the root cause but can only apologise for any inconvenience caused at this time. 

 

How are things looking today for you?

 

Let us know.

 

Thanks, 

Kath_F
Forum Team

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