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SKY_LOVER
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can i cancel my contract with VM after 6 months????

Totally sick of VM, was with sky for 9 years and want to go back.

I rely on TV anywhere but its useless and had a text today to say the problems were fixed - NOT!!!

This is breach of contract as far as I'm concerned


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LittleLinz
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Re: can i cancel my contract with VM after 6 months????

As I have posted elsewhere on the forum under the Sale of Goods and Services act if you are not receiving the service you are paying for then you are within your rights to cancel. But first you must make a complaint then give a reasonable time for it to be resolved, I would suggest seven days then inform them you wish to leave if the problem is not fixed.

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LittleLinz
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Re: can i cancel my contract with VM after 6 months????

As I have posted elsewhere on the forum under the Sale of Goods and Services act if you are not receiving the service you are paying for then you are within your rights to cancel. But first you must make a complaint then give a reasonable time for it to be resolved, I would suggest seven days then inform them you wish to leave if the problem is not fixed.

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SKY_LOVER
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Re: can i cancel my contract with VM after 6 months????

Thank you, good advice and I will be doing as you suggest.

Its not just the TV anywhere issue......