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pablo29
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blank screen on anywhere tv on my laptop

can anybody tell me why i get a blank screen on anywhere tv on my laptop.

 

Pablo29.

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Crockret
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Re: blank screen on anywhere tv on my laptop

Are you using an approved browser?  Is your flash up to date?  If the answer to both is "yes" then it's simply because TV Anywhere is rubbish.  Even when it "works" it stalls & buffers all the time.  Seriously, cut your losses.  It's an infuriating "watch".


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Crockret
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Re: blank screen on anywhere tv on my laptop

Are you using an approved browser?  Is your flash up to date?  If the answer to both is "yes" then it's simply because TV Anywhere is rubbish.  Even when it "works" it stalls & buffers all the time.  Seriously, cut your losses.  It's an infuriating "watch".

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pablo29
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Re: blank screen on anywhere tv on my laptop

Thanks for your assistance and yes I have tried everything.

 

Regards

Pablo29

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Re: blank screen on anywhere tv on my laptop

Hi Pablo29,

 

Thanks for your post, apologies for the issues you are having viewing TV Anywhere. 

 

Just so we can get to the bottom of this, can you answer these questions for me:

 

What browser are you using?

What Operating system are you using?

Are you logged in using the Primary or a secondary account?

What are you trying to do when the error occurs?

Do you have any error message displayed at all?

Do you get this on all channels that you are trying to watch or just a single one?

 

Let me know and we'll do our best to resolve this. 

 

Speak soon, 

Kath_F
Forum Team

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