Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
Sky Sports app is not registering virgin details when trying to log on. I enter them and when I goto watch live TV it.keeps asking me to sign in. Sky apps have told me to contact Virgin Media
Good morning, I am having the same problem accessing TV go on any device, checked and changed passwords. No joy! has anyone had a solution? Thanks, JB
I can’t find a wat to turn off audio description on the Dave channel on the tv go app
After previously posting on here and several calls to the God awful and rude customer service advisors, passed from person to person, my Virgin TV Go app is still not working. As already advised, this on both my Android 13 smartphone and my Microsoft...
Trying to sign in to Sky Sports App using Virgin media credentials getting 'Unexpected System Error' Reference 9689-7011 Any ideas?
When try watch sky on the virgin go app it takes me to sky then tells me I need to upgrade to watch programs
For the past two days I have not been able to connect to the TV 360 box. The message says it is offline. But it is online and connected to the internet. It’s just the app won’t connect.This is urgent as I use it to control my mother in laws channels....
I have registered the maximum 5 devices allowed for using the Virgin TV Go app, but every time I try to use the app on any one of these devices I'm informed that I have to delete one of the devices I have registered. This is so frustrating!!!!
So, just got Virgin installed this morning. Installed and launched the Tv Go App and attempted to register my device. Error message saying ‘We can’t play this at the moment 1003’It won’t register my device!
When I try to watch my recordings on my Virgin TV Go App, it keeps saying " Sorry, we can't play this at the moment 1" How can I fix this?
