Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
I'm looking to sign up for Virgin again taking TNT sport. Can you please tell me if the app allows me to view all my packages especially the TNT sport and will I be able to cast using the Chromecast
I have 4 registered devices (3 seem to be the same) and when I jump over to watch Sky Sports I log in okay with the Virgin account but then get a msg that max devices exceeded and to contact Virgin.
I tried to download both movies and box sets in June to watch whilst travelling but it wouldn’t work! Tried again today and still won’t work needs sorting please asap!
Hi, I had my Virgin 360 boxes installed around April/May and up until just last week I have never been able to watch live TV or record on them, only access apps and streaming services. On the fifth visit engineer visit last week, he spoke to someone...
Not been able to change my device in virgin media go app, can watch TV via virgin go app but can’t watch sky sports. It says I need to add device but on go app won’t allow me to. May need a full reset.
How do I update a complaint.?
Have NTN sports but cannot view on TV Go app. Could view BT Sport on app, now says only available to watch on TV
i dont clear anything but suddenly it no longer reconises my device and now I have reached the maximum number of devices.I complained and basically got told to fix it myself ! [MOD EDIT: Post split to create own thread]
Why won’t virgin to go stream to Apple TV? I get a message saying ‘ stop mirroring and Start AirPlay from the tv go app’ --anyone know how?
