Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
Hi,I've had to remove and reinstall Virgin Go on a Windows 11 PC as I had sound and no screen on all live channels.Now I can get all Sky Sports and Movies, BBC channels (switches to iPlayer), but sound and a selection of no screen/frozen screen on ev...
Locked out again. Grateful if the system can be reset so that i can watch on PC
I have got a new phone. I have successfully registered it on the TV Go App, and I can watch live TV through that app. But when I try to watch Sky Sports it tells me that my device limit has been reached and to contact my provider. How do I solve t...
I am having difficulty viewing tnt sports and other channels. Message - this programme is not available in this area. I can watch sky sports via their app. Please help.
Hi a new series of Britain’s Most Evil Killers started on Sky Crime this morning (2am)it’s not showing up on sky on demand. Very unusual most new episodes of docs/dramas load very quickly on virgin tv goCan this be fixed asap?
Tv go app wont let me remove old or register any new devices just keeps saying error any advice
I am a new customer, have just had VM installed and the 360 box is working well. I have a VM online account. However I have downloaded the TV Go app on both my mobile and laptop and in both cases it will not recognise my VM log in details. I have tr...
A few years back when the old TVAnywhere was available, it used to be an easy thing to just sign in from anywhere on my PC and select a TV programme to record on the TIVO.Now I've just spent 2/3 of the time of the programme I wanted to record trying ...
I have an iPad Air with iOS 12.5.7. When using wi-fi i can view Sky Sports and TNT Sports with no problems.I sometimes take my iPad fishing and tether it with my iPhone 12 with iOS 16.6 which is on O2. TNT Sports works fine but i get the 'video unava...
My frustration knows no bounds...I am getting the infamous "Oops – the page has timed out Looks like this session has expired." message whenever I try to login to Virgin or Sky Sports using any device or browser. I see many threads about it but I don...
