Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
I am having problems accessing Sky Sports. I used to use Chrome as my Default Browser and I could access Sky Sports via URL or via TV Go.Then something made me switch to Edge (I know, shoot me now! ) and everything was fine.........until recently.Now...
Hi I wonder if someone can help I tried to sign in to TV Control and I keep getting that no account can be found don’t understand why never had this problem before Box seems okay can still access recorded programs etc
Still waiting for a fix to the problem that it seams a lot of us have, come on Virgin Tech Team get it fixed!
Hi. I am new to Virgin TV (and starting to regret it...........) Anyway, my question is, I am in my office at home so have no TV but thought i'd be able to watch Virgin TV GO. I've gone into the app but it is saying "TB box could not be reached" w...
Hi, I'm a Sky Sports subscriber trying to watch on my PC. The Virgin TV Go app directs me to Sky Sports' own player but it keeps giving me the error message "We are really sorry but something went wrong. Please try connecting again. Error Code: VGC-4...
Since renewing my contract 2 weeks ago I can no longer access the TV Control app and I can’t find a solution on previous postsI have deleted the app and reinstalled ‘No valid TV Control account foundYou have signed in successfully, but no valid TV a...
All devices up to date with App and OS. Mac is on Ventura.IOS app will let me log in but won’t let me watch live tv: “oops - something went wrong! Please try again later.” App says no devices registered but access via the web on Mac says I have one d...
I keep getting asked to register my devise when trying to watch live sport but have been using the same device for years with no issues previously
How do you remove a device from your TV to go device list?
