Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
I started watching my wishlisted programme The Flash TV series via TV GO on my desktop browser and roughly a week ago it said that despite it was still on my wishlist, that is was only avaliable to view on my Virgin TV Box.I had gotten to episode 15 ...
Maximum number of devises reached.
I am trying to watch TV via microsoft edge but I am getting a content protection standards not met, please advise how to resolve this.
Can someone please reset my devices on the my TV Go account. Go seems to want me to register my laptop each time I use Virgin Go. Therefore it is registered 3 times which means that I have in theory exceeded my limit (2 other devices are correctly re...
Yesterday my TV GO app suddenly stopped working? When I click the icon it doesn't do anything but Task Manager showed it had launched. Killed the Task and reloaded it still but still didn't run so I uninstalled it, went to the TV GO website and insta...
I recently started using the Virgin TV go website to watch Stargate SG1 in my office.The problem is EVERY TIME i load firefox up it tells me to re-register a device! This has now come to the point it is telling me to wait until November 1st to change...
Uninstall app, few times last few months, app still not fixed. Pls advise Virgin.
I currently have 4 devices registered for Sky Sports. They all used to be clearly labelled, by me, as to which devices they were. I've recently added a new device, to replace one that is no longer in use, only to find that only one device now has the...
TNT sport is very poor on my home computer. Other live channels are good. This has only ocured over the past 2 weeks.
I am in a never ending circle. Trying to log in in to TV GO and TV Control. I am told the email is correct and incorrect.
