Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
How do you download Virgin Go app onto a windows 10 laptop ???
I can’t see one device listed not have no option to add more. It suggests I have 4 more devices to add but no means of doing it. Does something need resetting?'
I am a Virgin Media customer with TV, Broadband and Telephone services.I have had access to Virgin Go on my windows 10 PC for years.Recently every time I log in to Virgin Go it asked me to register my device to watch programmes. My device is "Micros...
Having the exact same issue, it’s registered my google chrome each time I use it and wanted to watch the Celtic game this second. Can someone potentially help reset so I can atleast watch the match and then sort it out for the future?
Unable to log into app tried different devices and no luck
I only use two devices but the system tells me I have reached the maximum permitted (5). This happens every month and I have to wait until the next month when I can delete non existing devices. Must I continue like this every month or is there someth...
Can I watch champion's league football on TNT via my Virgin go app. I am a maxit customer. When I put Wednesdays Arsenal v Lens game onto my watchlist it say Virgin box only.Does that mean I won't be able to watch it via m appHelp please
Do I need a pin number to whatch champions League on my virgin Go app. The other day my father was asked for a pin when going to watch a premiership match.
I have just discovered that I am having the same problem. I have tried re-installing with no joy. I have a Samsung S22 Please can someone help. [MOD EDIT: Post split to create own thread]
I reply to the pinned thread yesterday to have my device list reset following this problem (the same device insisting on reregisterin over and over agin) but it seems that my post was deleted! What's going on? Please reset my device list so that I ca...
