Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
Please help! I’ve spent hours on this forum tonight checking and testing things, but there is a limit to my technical abilities. I have a TiVo box and I want to watch the recordings in my shows on my iPad. The tv control app finds the things in my sh...
So Virgin Media here we are again ! after over 24 hrs of no Broadband service when working from home i now have to pay that time back - thanks very much !That's okay as were now back up and running finally................oh but wait now I am being as...
I am using the Virgin TV Go app on my PC. Everytime I login it asks me to replace a device even though I am using the same PC. Now it is sayimg I have exceeded my Devices and I cannot change one until January 1st 2024 !!!That means I am unable to w...
HI, Can somebody help me please by resetting my devices on TV GO? I use the same MacBook or iPhone to access but it keeps making me register as a new device. It is now saying I've exceeded the max number of devices and come back in Jan.
There appears to be a problem watching TNT Sports channels on my Windows 10 laptop (using Edge as a browser). The picture is always stuttering or going to slow motion. It makes it unwatchable. All other channels are fine. And any other video sites ar...
I have an iphone 14 and am unable to sign into any virgin media apps, although I can sign into my virgin money app.please help.
I've just spent £20 on the boxing. I was hoping to watch it on my phone/tablet in the kitchen while cooking so that I don't miss any of it while others watch it on the TV. I have the Virgin Go app, I've paid for the boxing, but I can't seem to find i...
Windows 10 laptop user here. There is no longer a Windows app so I'm forced to watch via a web browser but the picture is soft, certainly not HD, and there are no quality settings that I can find. Does the browser service support HD? If not, can anyo...
I posted here a little while back about how the sign in process for the Virgin TV go app never works, just giving me a message saying "Oops, try again in a few minutes"The only reply I got was an email accusing me of working for Virgin Media. I don't...
Hi alli have been trying to iOS into sky sports on my iPad. Has the app changed lately to stop this happening all the the other stuff works super 6 and sky betchips
