Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
Why do the channels not play on the virgin webpage? Every channel loads and freezes instantly and never starts again. For example ITV4 at the link belowhttps://virgintvgo.virginmedia.com/en/tv/channel-asset.html/lgi-gb-prodobo-master%3A1599/location/...
Hi, I am trying to find out about viaplay subscription. I currently pay an additional subscription on my virgin media bill to be able to watch viaplay1, viaplay2 and viaplay extra. Is it possible to access viaplay online without paying an additional ...
HiI can watch virgin on Wi-Fi, but as soon as I switch to mobile data it says that I need to enable location services. When I go to settings it says that location services are enabled whilst using the Virgin go app. However, this does not seem to reg...
